Privacy Policy

Privacy Notice for FLOWERS ORLANDO LLC

Last updated: June 15, 2025

This Privacy Notice for FLOWERS ORLANDO LLC ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

  • Visit our website at https://orlandoflowers.us, or any website of ours that links to this Privacy Notice
  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

1. What Information Do We Collect?

We collect personal information that you voluntarily provide when you show interest in our products and services, participate in activities on the site, or contact us.

Examples of personal information we collect:

  • Names
  • Phone numbers
  • Email addresses

We do not collect sensitive information. All personal information you provide must be accurate, and you must notify us of any changes.

2. How Do We Process Your Information?

We process your information to:

  • Deliver and facilitate services
  • Respond to inquiries and offer support
  • Manage orders, payments, returns, and exchanges
  • Send administrative information
  • Send promotional and marketing content (in accordance with your preferences)
  • Deliver targeted advertising
  • Improve services, products, and customer experience
  • Prevent fraud
  • Comply with legal obligations

3. When and With Whom Do We Share Your Personal Information?

We may share your information:

  • In the context of a business transfer (merger, sale, acquisition, etc.)
  • With service providers under contract for functions like payment processing, shipping, marketing, etc.

4. Do We Use Cookies and Other Tracking Technologies?

Yes. We use cookies, web beacons, and similar technologies to gather usage data, personalize content, and deliver targeted advertising. Third-party providers may also use tracking technologies for analytics and marketing purposes.

5. How Long Do We Keep Your Information?

We keep personal information only as long as necessary for the purposes outlined in this policy or as required by law. When no longer needed, it is deleted or anonymized.

6. How Do We Keep Your Information Safe?

We implement technical and organizational safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee protection from all breaches.

7. Do We Collect Information from Minors?

No. We do not knowingly collect or market to individuals under 18 years of age. If we learn we’ve collected data from a minor, we will delete it.

8. What Are Your Privacy Rights?

Depending on your location, you may have the right to:

  • Access or review your personal information
  • Correct or delete it
  • Withdraw consent
  • Opt out of marketing

To exercise any rights, email us at [email protected].

9. Controls for Do-Not-Track Features

Currently, we do not respond to Do-Not-Track signals due to lack of a consistent industry standard.

10. Do United States Residents Have Specific Privacy Rights?

Yes. U.S. residents may have additional rights under laws such as CCPA or state privacy acts, including the right to:

  • Know what personal data we collect and process
  • Request deletion or correction
  • Opt out of data sales or targeted advertising
  • Appeal our decisions if a request is denied

11. Do We Make Updates to This Notice?

Yes. We may update this notice to remain compliant with laws and to reflect changes in our practices. The updated version will be posted here with a new date.

12. How Can You Contact Us About This Notice?

  • Email: [email protected]
  • Phone: +1 321-399-2730
  • Mail: FLOWERS ORLANDO LLC, 2206 San Vittorino Cir, Kissimmee, FL 34741, USA

13. How Can You Review, Update, or Delete the Data We Collect From You?

To request to review, update, or delete your personal data, contact us at [email protected]. We may need to verify your identity before fulfilling requests.